Focusing on the Positive in
One of the most common complaints I
hear from employees about managers is,
always criticize what you don't do right and rarely appreciate what you do
Similarly many front-line
tell me, “It’s so hard for me to appreciate positive
things about my employees when I deal with negative situations all day and have too much
other work to do. Besides, I
still remember how they messed up last week.”
If you also have the
same challenge, the following can help you.
the benefits of focusing on the good in people:
1. It encourages people and
gives them hope.
2. It makes their
day--and that makes
3. It reinforces behavior you
4. It develops untapped
potential in employees.
5. It prevents you from coming
across as a negative person.
6. It draws people to you vs. from
Next,use reminders to find someone doing something good. Every day
managers use tokens in their pocket or post-it notes as reminders.
Now, take two minutes to think of one or two people you could
express appreciation to today. Then begin expressing your
appreciation on a regular basis and notice the difference it
"Unappreciated employees are our most perishable resource."