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Hiring Questions List for Employers Experienced managers and recruiters worked on this list of hiring questions for employers. Most managers hire for skills, but fire for character. Because of the overwhelming problems associated with hiring employees who lack required character traits, more and more managers are asking character-discerning questions when interviewing employees. Legal penalties for negligent hiring are also propelling character-based hiring policies.
This list is quite large and growing! Browse the list or perform a word search (Ctrl+F) on a job title or on a trait you want questions for and see what shows up. Many hours were spent editing this list of job interview questions and it is unfinished. Some hiring questions are very clever, some are ok and a few are inappropriate. Nevertheless, this list of employee interview questions is very useful.
Before interviewing job applicants think of specific actions you require from employees in the position and then think of the root character trait of the action. Then create questions and scenarios to discern if the candidate regularly practices the trait and the action. This list of questions for interviewing employees isn't flawless, but managers consistently report it's quite effective.
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List of Job Interview Questions
TOP 15 QUESTIONS FOR INTERVIEWING EMPLOYEES ■ At your last job, how did you fill downtime? ■ Tell me about your last performance review. What was mentioned about how you could improve? Any re-occurring themes? ■ Which situations kept you from coming to work on time at your last job? How often did that occur? ■ Describe a recent problem you had with one of your manager's decisions. Listen and then ask, how did you handle it? ■ What about your character makes you a good candidate for this job? ■ Priorities often change suddenly throughout the day. If you are asked to quickly do another task, how does that affect your mood? What if it's the third time before noon? ■ What do you feel is an acceptable amount of days to be absent in a calendar year? ■ How do you handle situations that could cause you to be tardy or absent? ■ How have you responded in the past when you found another employee was stealing? ■ 24/7 operations are like relay races where you take the baton, run with it and then pass it on smoothly. How do you make seamless transitions on shift changes? ■ How have you responded in the past when your replacement calls in sick and a substitute will take over an hour to come in? ■ During the last year, when your replacement hasn’t shown up and your manager asked you to stay late, what percentage of the time have you stayed late? ■ Think about the last time your manager critiqued your work. How did you respond? ■ Give an example of when you did something without being asked. Can you give me another example? ■ Tell me about your most frustrating experience as a __________ (job title). Listen and then ask, how did you handle it?
Health care specific hiring questions here
Food service specific hiring questions here
Learn about Character-Based Leadership Skills
Position: Any Character quality: Dependability Hiring Questions: ■ Everybody misses work sometimes. What are some legitimate reasons to miss work? ■ If we were to ask your previous supervisor, what would they say about your attendance and job performance? ■ The schedule shows 8, however only 6 coworkers showed up. How does that make you feel? What would you do? ■ Two hours before you are scheduled to arrive at work, you learn weather is going to be bad and traffic will be worse. How do you respond? ■ What outside situations could affect your dependability on the job? ■ How many scheduled days did you miss during the last three months you worked? ■ It's lunch time and a customer needs five minutes of your time. What do you do? ■ What would you do if your car doesn't start?
Position: Any Character quality: Initiative Hiring Questions: ■ If you had a problem and no supervisor was available at the time, how would you handle it? ■ What do you know about our company and products? ■ You are the first one to arrive in your department and you don't have any assigned tasks. What do you do? ■ Your shift ends in 10 min. and you accomplished all your duties. How have you utilized your remaining time in the past?
Position: Any Character quality: Honesty Hiring Questions: ■ What would you do if a delivery driver accidentally left double the number of an item that his company charges us a lot of money for? ■ What is the last thing of value you found? ... Then ask, Where?, ... What did you do with it? [Does the applicant take advantage of opportunities of the moment or do they have a heart to restore lost items to the owner?] ■ Have you ever suffered for doing what is right? Any regrets? Why were you willing to suffer loss for that? ■ What was the first thing you stole as a child? Did you get away with it? Have you ever made restitution for anything? ■ How have you responded in the past when you found another employee was stealing?
Interview questions for: Any Position Character quality: Punctuality ■ Is there anything that will prohibit you from consistently coming to work on time, every day of the week, week after week and putting in a full day's work for full day's pay?
Interview questions for: Any Position Character quality: Flexibility ■ Do you like to work in other positions or would you rather not be cross-trained? ■ How have you responded in the past when your replacement calls in sick and a substitute will take over an hour to make it in?
Interview questions for: Any Position Character quality: Patience ■ How would you respond if you are orientating a new employee and had to show them something four times?
Position: Any Character trait: Orderliness Hiring Questions: ■ What is the difference between neatness and orderliness? ■ What problems are associated with a lack of orderliness? ■ How would you practice orderliness here? ■ What have you observed here that is lacking orderliness?
Interview questions for: Any Position Character quality: Discretion ■ Did you ever find out that a fellow employee makes more money than you do? How did you respond? If says no, say: You just found out a fellow employee makes more money than you do. What would you do? Who would you tell?
Position: Nurses, Nurse Aids, CNAs, LPNs Character quality: Endurance Hiring Questions: ■ If a friend were to ask you for help in deciding whether to stay or quit a job that was hard work but meaningful work, what would you tell them and why? ■ When you have a lot of work to do and not enough time or assistance to get it all done, how do you handle it? ■ How do you keep from getting burnout? ■ What about your character would help you do this job day in and day out? ■ Would those who know you best say that you endure to the end or move on to other things?
Position: RNs, Nurse Aids, CNAs, LPNs Character quality: Dependability Hiring Questions: ■ During the last year, when your replacement hasn’t shown up and your manager asked you to stay late, what percentage of the time have you stayed late? ■ Everybody misses work sometimes. What are some legitimate reasons to miss work? ■ Two hours before you are scheduled to arrive at work, you learn weather is going to be bad and traffic will be worse. How do you respond? ■ If your shift ends at 3 p.m. and your replacement hasn’t arrived by 3:15 p.m., what do you do? ■ The schedule shows 8, however only 5 showed up. How does that make you feel? What would you do? ■ How many scheduled days did you miss during the last three months you worked? ■ If we were to ask your previous supervisor, what would they say about your attendance and job performance?
Position: Nurses, Nurse Aids, CNAs, LPNs Character quality: Compassion Questions: ■ How do you respond to crabby people in pain? ■ If you encountered a resident that was characteristically upset and/or difficult what would you do? ■ If a resident has just expired and their family has just arrived at the facility, how would you respond. ■ Mrs. Jones is in the facility for a fractured hip. She constantly likes attn. by putting on the call light pretending to be in pain. Everyone on the hall is ignoring her. You pass by the room and hear her crying what is your response? ■ How would you intervene with a resident who is grieving over the loss of a grandchild.
Position: Certified Nurse Aid (CNA) Character quality: Sensitivity Questions: ■ You are late for work. You enter the building and notice a non-compliant resident who is drinking a soda but appears to have a wet him/her self. How do you respond? ■ How do you react to a sense of being overwhelmed with unfinished work ten minutes past your shift deadline when you find a new resident in need? ■ Do others like to talk with you? How do you encourage others to talk to you?
Position: RNs, Nurses Aids, CNAs, LPNs Character quality: Cautiousness Hiring Questions: ■ Can you explain in detail how you would appropriately transfer a resident from a bed to a wheel chair?
Position: CNA Interview Questions Character quality: Flexibility Questions: ■ You have already begun your assignment and have then been asked by your supervisor to work in another unit. How would you handle this? ■ How have you responded when your supervisor asked you to work a different shift to fill vacancies? ■ Priorities often change suddenly throughout the day. If you are asked to quickly do another task, how does that affect your mood? What if it's the third time before noon?
Position: Nurses, Nurse Aids, CNAs, LPNs Character trait: Loyalty Questions: ■ Describe a situation where you were unhappy with something that occurred at work. How did you handle it?
More healthcare specific hiring questions here
Position: CNA Character quality: Flexibility Hiring Questions: ■ You have already begun your assignment and have then been asked by your supervisor to work in another unit. How would you handle this? ■ How have you responded when your supervisor asked you to work a different shift to fill vacancies? ■ Priorities often change suddenly throughout the day. If you are asked to quickly do another task, how does that affect your mood? What if it's the third time before noon?
Position: Charge Nurse, Nurse Aids, CNAs, LPNs Character quality: Loyalty Questions: ■ Describe a situation where you were unhappy with something that occurred at work. How did you handle it?
Position: Housekeeping Character Quality: Dependable Question(s): ■ How many work days did you miss last year? What are the last 3 reasons you called in for?
Position: Housekeeping Character Quality: Flexible Hiring Questions: ■ If you found a puddle in the main lobby as you come in, what would be your first action?
Position: Administrator Character quality: Leadership Questions: ■ How do you reinforce behavior you want repeated (in a non-monetary way)? ■ How do you develop untapped potential in your staff? ■ How do you build and maintain morale with your staff in a non-monetary way? ■ How do you demonstrate that you value people for who they are rather than for what they accomplish? ■ What are the primary management styles? Describe each. Which is your predominant style? How have you applied those characteristics? What successes and shortcomings have you experienced with your management style?
Position: Any Character trait: Truthfulness Questions: ■ Do you speed when you drive? By how many mph? If they say, no, they're lying. If they say, 20mph or more, they're reckless and/or in too much of a hurry to be thorough.
Position: Any Character quality: Discretion Questions: ■ Did you ever find out that a fellow employee makes more money than you do? How did you respond? If says no, say: You just found out a fellow employee makes more money than you do. What would you do? Who would you tell?
Position: Receptionist Character quality: Enthusiasm Questions: ■ How do you make strangers feel welcome? ■ In what ways would your previous supervisor describe your past performance and attitude? ■ What did you enjoy most about your last job? Enjoy least? ■ What is the most irritating aspect of a receptionist's job? ■ How would you respond to the following: Upset customer? Upset supplier? Upset employee?
Position: Receptionist Character quality: Joyfulness Hiring Questions: ■ How would you handle answering a phone caller's question with five lines ringing? ■ What is the most difficult situation you have faced with a customer and what was the outcome? How would you handle it differently? ■ How did our receptionist greet you? Would you have done anything differently? ■ How would you diffuse a situation with an upset customer? ■ Give an example of how you dealt with a difficult situation/customer.
Delete: ■ Top Hiring Questions to Ask: ■ This list of job hiring questions helps you prepare for interviewing job applicants for numerous positions. ■ What type of employee interview questions would you ask when interviewing employees for this position? ■ How resourceful could you be in finding a large list of job interview questions to ask when interviewing job applicants? Ethics recog lead lead_t man prod retreat lamp manmtg leadMtg ManMtg ManRt LeadsMtg IntQst Poor MgrRt
Position: Receptionist Character quality: Gentleness Questions: ■ How would you handle a person who has to wait for a long time for a scheduled appointment?
Interview questions for: Receptionist Character quality: Attentiveness ■ When do you find it difficult to give your full attention to an individual? How do you overcome this? ■ How do you handle multiple task interruptions?
Interviewing questions for: Receptionist Character quality: Discretion ■ How would you respond to an irate customer? ■ If your boss was working in his office and had asked not to be disturbed, what would you tell a caller asking for him?
Interview questions for: Receptionist Character quality: Numerous ■ How would you handle an interruption from a customer with an urgent request? ■ What is more important to handle internal or external interruptions? ■ How would you handle multiple demands from customers, managers, and employees? ■ Which character qualities would your current or previous supervisor say is your strongest and your weakest?
Position: Manager / Management / Director / COO / Vice President Operations Character quality: Leadership Hiring Questions: ■ How do you reinforce behavior you want repeated (in a non-monetary way)? ■ How do you develop untapped potential in your staff? ■ How do you build and maintain morale with your staff in a non-monetary way? ■ How do you demonstrate that you value people for who they are rather than for what they accomplish? ■ What are the primary management styles? Describe each. Which is your predominant style? How have you applied those characteristics? What successes and shortcomings have you experienced with your management style?
Interview questions for: Manager / Branch Manager / Management / Director / COO / Vice President Operations Character quality: Loyalty / Discretion ■ How would you handle an employee who upsets you in front of other employees in the middle of a rush?
Interview questions for: Manager / Branch Manager / Management / Director / COO / Vice President Operations Character quality: Decisiveness ■ How would you handle an unusual problem you never encountered before?
Position: Engineering Unit Supervisor Character trait: Responsibility Questions: ■ Describe how you were responsible for a project. ■ Who are you responsible to and how? ■ Who are the people you interact with on a daily basis and what are their expectations? ■ What are the consequences of not fulfilling these expectations? ■ What are ways you can suggest to improve the processes and interactions to fulfill these expectations?
Position: Computer Operator Character quality: Creativity Questions: ■ Define Creativity. ■ Describe the most creative product you have made using desktop publishing. ■ Would your previous employer describe you as creative? Why or why not? ■ We need to publish a new brochure. How would you approach this task?
Position: Truck Driver / Delivery Driver Character quality: Responsibility Hiring Questions: ■ Would your previous employer say that you were never, sometimes, or frequently late on your deliveries? ■ Explain your driving record in detail. ■ What does being responsible mean to you?
Position: Truck Driver / Delivery Driver Character quality: Self-Control Questions: ■ If someone cuts you off on the freeway how do you handle it? ■ Your customer says you brought the wrong order and you think it is the right one. How would you handle this?
Position: Short Haul Hazardous Material Driver Character quality: Responsibility Questions: ■ What would you say are your strengths as a truck driver? ■ What techniques do you use to stay focused on the job? ■ What experiences have you had, such as a near-miss accident? How did you avoid it?
Position: Sales Person Character quality: Sincerity/Diligence Questions: ■ Explain to us what the term "whatever it takes to make the sale" means to you. ■ What does it take to cultivate a good and lasting customer relationship? ■ How would you define going above and beyond the call of duty?
Position: Outside Salesperson Character quality: Initiative Questions: ■ What do you know about our product and/or industry? ■ Move something obviously out of place to see if they will rearrange it.
Position: Salesman Character trait: Persuasiveness Questions: ■ The client says your price is too high. You respond... ■ How do you deal with the concept that "the customer is always right?"
Position: Outside Salesman Character quality: Enthusiasm Questions: ■ What did you most enjoy about your last job? ■ Why do you feel you would be effective in this sales position? ■ Describe your "niche." How did you pursue it in your last job? ■ Why would someone want to buy from you instead of someone else?
Position: Inside Sales Rep./Customer Service Rep. Character quality: Enthusiasm Questions: ■ Describe some things in your work life or personal life that you have been most excited about. ■ Describe the ideal inside sales representative and how well you fit this profile. ■ In your personal experience with phone sales/customer service, describe a good experience and a bad experience.
Position: Sales Manager Character quality: Leadership Hiring Questions: See: "Manager / Management" above
Interview questions for: Branch Manager Character quality: Leadership ■ How have you built and maintained morale with your employees in a non-monetary way? ■ How have you developed untapped potential in your employees ? ■ How have you demonstrated that you value employees for who they are rather than for what they accomplish? ■ How have you reinforced behavior you want repeated (in a non-monetary way)? ■ What are the primary management styles? Describe each. Which is your predominant style? How have you applied those characteristics? What successes and shortcomings have you experienced with your management style?
Interview questions for: Shift Manager Character quality: Initiative ■ 24/7 operations are like relay races where you take the baton, run with it and then pass it on smoothly. How do you make seamless transitions on shift changes?
Interview questions for: Project Manager Character quality: Sensitivity ■ When there was serious conflict within the team, how did you resolve it?
Interview questions for: Project Manager Character quality: Diligence ■ On projects that were behind schedule, what are some of the ways you successfully got them back on track?
Position: Purchasing Agent Character quality: Truthfulness Questions: ■ As a purchasing agent of your previous company, were you offered a gift above the policy limit? How did you handle it? ■ Have you ever made a purchase decision based on favoritism of friendship? Please explain. ■ Would those who know you best say your word can be trusted? Yes or no?
Position: Inspector Character quality: Thoroughness Questions: ■ Last time you balanced your check book, how close did you balance it? ■ How many processes do you go through on a rejection?
Interviewing questions for: Cashier Character quality: Honesty ■ Have you ever suffered for doing what is right? Any regrets? Why were you willing to suffer loss for that?
Position: Probation Officer Character quality: Wisdom Questions: ■ How would you discern a right and a responsibility? ■ How would you respond to a child who said he was unfairly judged? ■ What are the root problems of the youth of today?
Position: Cook Character trait: Dependability Questions:
Position: Cook Character trait: Initiative Questions:
Position: Cook Character trait: Resourcefulness Hiring Questions:
Position: Cook Character trait: Endurance Questions:
Position: Line Cook Character trait: Responsibility Questions:
Position: Cook Character Quality: Honesty/Justice Questions:
Position: Cook Character quality: Flexibility Questions:
Position: Cook Character quality: Knowledgeable Hiring Questions:
More foodservice specific hiring questions to ask here
Position: Restaurant Manager, Food Service Manager Character quality: Determination
Position: Restaurant Assistant Manager Character quality: Initiative
Position: Server & Foodservice Worker Character quality: Attitude Hiring Questions:
Position: Restaurant Server / Restaurant Waitstaff Character quality: Joyfulness Questions:
Position: Restaurant Hostess Character quality: Hospitality Questions:
Position: Dishwasher Character quality: Attitude Questions:
Position: Dishwasher Character quality: Dependability Questions:
Position: Dishwasher Character quality: Endurance Questions:
Position: Dishwasher Character quality: Thoroughness Questions:
We hope to eventually post job-specific questions for the following positions. In the meantime, many of the questions already posted here will work well. Commercial Loan Officer, Trust Officer, Credit Officer, Bank Operations Compliance Officer, Bank President, VP Sales, VP HR, Vice President Marketing, Credit Analyst, Personal Banker, Commercial Lender, Controller / Treasurer, Sales Engineer, Sales Consultant, Software Engineer, Service Manager, Call Center, Department Store employees, Retail Management, Government employees, Vice President Human Resources, Executive Director, Hospitality workers, Front Desk Clerk, Finance / Financial employees, Insurance and more. In the mean time, you will find some wise questions to ask these applicants in the Top Questions list above and throughout this page. Let us know your favorite interview question so we can share it here with others!
Interview questions for: Lead Carpenter, Wood Worker Character quality: Diligence ■ How would you control the crew on your first day on the job? ■ Tell me about a job where you supervised others. ■ Describe a project you had to leave incomplete. ■ What is the most difficult or challenging job you have done? How did it end?
Interview questions for: CFO and Bank Branch Manager Character quality: Leadership ■ How have you developed untapped potential in your staff? ■ How have you reinforced behavior you want repeated (in a non-monetary way)? ■ How have you demonstrated that you value people for who they are rather than for what they accomplish? ■ How have you built and maintained morale with your staff in a non-monetary way? ■ See the important questions about virtue and honesty below! ■ What are the primary management styles? Describe each. Which is your predominant style? How have you applied those characteristics? What successes and shortcomings have you experienced with your management style?
Interview questions for: CFO, Bank Branch Manager, Bank Teller, Property Manager and others in high-responsibility positions. Character quality: Virtue ■ Have you ever suffered for doing what is right? Why were you willing to suffer loss for that? ■ How have you responded in the past when you learned another employee was stealing? ■ What was the first thing you stole as a child? Did you get away with it? What is the last thing you stole? When? ■ Have you ever made restitution for anything? ■ When was the last time you discovered a cashier gave you too much change? How did you respond? ■ What is the last thing of value you found? ... Where? ... What did you do with it? [Does the applicant take advantage of opportunities of the moment or do they have a heart to restore lost items to the owner?] ■ Would your previous employer say you are trustworthy? Why or why not?
Interview questions for: CFO, Bank Branch Manager, Bank Teller, Property Manager and others in high-responsibility positions. Character quality: Honesty ■ Describe a few situations when it is ok to tell a white lie. ■ What would you do if a delivery driver accidentally left double the number of an item that his company charges us a lot of money for? [This one is tough. If they get this one right, you probably have an honest person.]
Position: Loan Officer Character quality: Thoroughness Questions: ■ What tools do you use to be sure you have completed all aspects of a task? ■ What would your previous employer say about your ability to complete detailed tasks? ■ What things hinder you from completing a task?
Position: Department Store Retail Sales Character trait: Helpfulness Questions: ■ How would you respond to 10 people asking you the same question each day?
Position: Customer Service Representative Character quality: Gentleness Hiring Questions: ■ How would you handle a person who has to wait for a long time? ■ How would you deal with an angry customer on the phone? In person? ■ What three things most likely would make you angry from customers? ■ Give us an example of a difficult situation and how you handled it?
Position: Janitor Character quality: Resourcefulness Questions: ■ Describe to me your worst cleaning nightmare and how you resolved it.
Position: Janitor Character quality: Thoroughness Hiring Questions: ■ If we asked you to clean this room, what would be your procedure? ■ What is the most neglected procedure in cleaning?
Interview questions for: General Maintenance Mechanic (on call) Character Quality: Availability ■ Is there any reason you might not be able to respond to after-hour maintenance problems on a regular basis?
Interview questions for: Maintenance Worker Character quality: Honesty ■ You have learned that a fellow employee found some cash in a vacant apartment and did not turn it in. What would you do?
Interview questions for: Maintenance Technician Character Quality: Dependability ■ Your car just broke down for the third this month while driving to work. How do you handle this?
Position: Publications Secretary Character quality: Thoroughness Job-Specific Questions: ■ What is the last major project you completed? Would you have done anything differently if you could? ■ What is the last major project you failed to complete? Why did you fail? ■ How do you show attention to detail?
Position: CPA Character quality: Thoroughness Job-Specific Questions: ■ What is most important to you in servicing a client? ■ What would your past employer say about your completing work you have started? ■ When would you make the decision to plug amount?
Position: Engineer Character quality: Diligence Questions: ■ Would your wife say that you finish jobs you start on a timely basis?
Position: Estimator Character quality: Thoroughness Questions: ■ They say, "We learn from our mistakes." Can you relate an experience from your career when something was left out of the process and caused a problem. What did you learn? ■ Do you feel uncomfortable with a product if it is not "perfect?" ■ In establishing your goals for a project, do you always find that you complete the goals?
Position: Development Chemist Character quality: Creativity Questions: ■ Describe any unique products or patrons you've developed. ■ What types of questions would you ask a customer who presented a new need? ■ Describe your hobbies.
Position: Any Character trait: Resourcefulness Questions: ■ What are a couple of the worst problems you encountered on the job and how did you handle it?
Position: Any Character trait: Initiative Questions: If you had a problem and no supervisor was available at the time, how would you handle it?
Interview questions for: Resident Services Character Quality: Tolerance ■ You are called in the evening regularly for a disabled resident who has locked him/herself out of the apartment. How would you handle this situation? ■ How would you handle inspecting an apartment where the resident's housekeeping is poor?
Position: Case Manager Character quality: Discernment Questions: ■ Describe your most challenging problem in dealing with a child. ■ What were the presenting problems and root causes? ■ How did you influence the family to be part of the solution?
Position: Case Worker - Union Rescue Mission Character quality: Compassion Questions: ■ What have you experienced in your life that has prepared you for this position? ■ What role does compassion play in you interaction with others? ■ How have you shown compassion in interacting with one person during the last month?
Interview questions for: Skilled Assembler Character quality: Diligence ■ What do you do when you don't have all the parts to complete a job? Flexibility and thoroughness also are important traits for Skilled Assemblers. Perform a word search (Ctrl+F) on those traits to find more interview questions for a Skilled Assembler.
Interview questions for: Maintenance Technician Character quality: Enthusiasm ■ Describe a task that gets you excited and feeling creative.
Interview questions for: Maintenance Technician Character quality: Thoroughness ■ You just got machine #10 running again, but didn't finish the repair when machine #12 goes down. What are your next steps?
Interview questions for: Industrial Mechanic Character quality: Thoroughness ■ Describe for me how you finish a job. (Is inspection and cleanup a part of finishing for them?) Punctuality and responsibility also are important traits for Industrial Mechanics. Perform a word search (Ctrl+F) on those traits to find more interview questions for an Industrial Mechanic.
Position: Welder Character quality: Alertness Hiring Questions: ■ Why do think safety is important in our shop atmosphere? ■ How have you demonstrated safe work practices in your former job? ■ Doing things right the first time is important. What procedures do you take to ensure the quality of your work?
Position: Journeyman Electrician Character quality: Thoroughness Questions: ■ What is on your personal check-list to ensure you are ready to leave the job daily? ■ What action would you take when a deadline was nearing, knowing it could not be met? ■ Describe how you compile the materials and hours to charge toward the job. ■ Describe what you believe a thorough person is?
Position: Draftsman Character quality: Thoroughness Questions: ■ What qualities do you think are necessary to be a draftsman? ■ Describe in your own words what thoroughness is. ■ How do you view the importance of completing all the details in a job?
Position: Billing Clerk Character quality: Virtue Hiring Questions: ■ Describe a situation for me where it would be okay to lie. ■ How would you respond if a clerk at the store gave you too much change? ■ Would your previous employer say you are trustworthy? Why or why not?
Position: Construction Superintendent Character quality: Loyalty Question(s): ■ What would you do if you had a closing scheduled for Monday and late Friday afternoon you found someone had broken into the house and stolen the appliances?
Position: Construction Superintendent Character quality: Organization Question(s): ■ Describe the most complicated schedule you have managed ■ What tools do you use to schedule your jobs and your quality control? ■ How do you manage your projects?
Position: Construction Superintendent Character quality: Diligence Question(s): ■ The last trade left the job unfinished, what is your course of action? ■ Tell me about your most frustrating experience as a Construction Superintendent. How did you handle it?
Position: Construction Superintendent Character quality: Endurance Question(s): ■ Give me an example of a stressful situation that you handled well. Give me an example of one you could have handled better.
Position: Construction Superintendent Character quality: Responsibility Question(s): ■ Give me an example of where you had little or no direction in solving an issue. What happened? What did you do?
Position: Information Technology Manager (ITM) Character quality: Thoroughness Question(s): ■ When you have a difficult problem, what process do you take to solve it?
Position: Information Technology Manager (ITM) Character quality: Resourcefulness Question(s): ■ Give me an example of a complex problem and how you solved it. ■ Have you ever created a system or procedure to solve a problem? Please discuss.
Position: Information Technology Manager (ITM) Character quality: Patience Hiring Questions: ■ Can you tell me about the last time you became frustrated? ■ Tell me about your thoughts or techniques you use when training someone who doesn’t understand. ■ In your previous job, what would your previous manager say about your patience?
Position: Marketing Manager Character quality: Diligence Hiring Questions: ■ How important is it to you that you get your marketing programs released by a certain time? ■ How would others say you are at meeting deadlines and completing projects? ■ Explain a time when you went beyond the call of duty. Creativity and responsibility also are important traits for Marketing Managers. Perform a word search (Ctrl+F) on those traits to find more interview questions for a Marketing Manager.
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We hope to eventually post job-specific questions for the following positions. In the meantime, many of the questions already posted here will work well. Service Manager, Call Center, Finance / Financial employees, Trust Officer, Bank President, Credit Officer, Bank Operations Compliance Officer, Credit Analyst, Personal Banker, Commercial Loan Officer, Controller / Treasurer, Commercial Lender, VP HR, Insurance, Hospitality workers, Front Desk Clerk, VP Sales, Vice President Marketing, Department Store employees, Retail Management, Executive Director, Government employees, Sales Engineer, Software Engineer, Vice President Human Resources, Sales Consultant, and more. In the mean time, you will find some wise questions to ask these applicants in the Top Questions list above and throughout this page. Let us know your favorite interview question so we can share it here with others!
Use this list of interviewing questions with caution and wisdom. The EEOC has some useful information, but last I looked I couldn't find any information on legal interview questions or illegal interview questions.
A good source for all sorts of information is the Internet Public Library. http://www.ipl.org
Questions you can use as a pattern for any character trait: ■ If you were me, which character traits would you want an employee in this position to have? If I were to ask your last employer how well do you exhibited those traits, what would they say? ■ Some recruiters have candidates review the list of 49 character traits and ask for a few of the traits they feel they are strongest in and a couple of the traits they are weakest in. ■ Describe how you practiced _________ [a trait] and the difference it made? ■ How did a lack of the practice of ________ [a trait] teach you the need to apply that trait? ■ Is the character trait of _____________ [a relevant trait] important for this position? How do you express this trait? ■ How did you express the character quality of ________ [a trait] at your last job?
A word of caution to employers In my leadership workshops about hiring employees of character, I learned some managers ask: You worked seven days straight. Someone calls in sick and the manager asks you to work. You have a prior commitment with your family. How do you handle this?
Personally I would say, “I'm a person of integrity. I try to be flexible and helpful for my employer but keeping commitments with the most important people in my life also is important.” Then I would turn the question onto the interviewer and require a similar response before I accept the position. So be careful about placing inappropriate burdens on job applicants and employees ... especially less educated low-wage employees! Remember God is recording everything and is an advocate for poor people. Proverbs 22:16 He who oppresses the poor to make more for himself..., will only come to poverty.
More Hiring Tips ■ Don't hire on the spot. Tell applicants to call you one or two days later. Let applicants think about your questions and their answers on the way home. Only hire people who are interested enough in the job to take the second step of calling back. This helps weed out people who lied and aren’t truly interested in the job. You can't afford many more hiring mistakes. ■ Often current employees are the best source for leads for new hires and then they both tend to stay longer. ■ Promoting from within your organization often is best and that also encourages employees to stay (but too much inbreeding creates stagnation). About Ron JasniowskiRon Jasniowski is a nationally known speaker/trainer. He specializes in speaking to managers at in-house training workshops and at leadership retreats around the country on how to turn ordinary people into extraordinary employees and keep them. This leadership model consistently produces significant results for attendees within months. Because Ron’s presentations are so effective in addressing the greatest needs of managers today, outstanding evaluations are guaranteed. If you like this, you'll probably enjoy a Free Sub,scription to the Leadership Tip of the Month. View sample
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