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Reducing employee turnover from 100% to 0 in two years
Leadership Tip of the Month by Ron Jasniowski
Have you ever heard of zero employee turnover in foodservice? Sometimes just learning what someone else did, is all it takes to encourage others to accomplish something similar. The foodservice dept. at Rolling Plains Hospital reduced employee turnover from 100% to 0 in two years. Is this replicable? Probably. Numerous organizations have reported dramatic reductions in employee turnover due to character-based leadership skills.
Going into the details of how turnover went from 100% to 0 is beyond this issue. But I can give one tip in this issue and more in future issues.
Chuck Browning, the man responsible for reducing turnover in the foodservice dept., said the most significant thing is for supervisors to have a heart/attitude change toward their employees. This means treating them as the valuable resource they are. Spend time with them and get to know them on a personal level. Don't take them and their talents for granted. Help them develop their untapped potential. And don't hold grudges when they mess up, apply character-based correction (if necessary).
As the economy continues to improve, employee turnover will increase. Prepare your managers and supervisors with leadership skills that reduce turnover and develop the untapped potential in your employees. Feel free to ask me for more details on how Rolling Plains reduced turnover from 100% to 0.
Future issues will provide you with more details on how you can reach the next level of leadership success.
You may want to print this and discuss it at your next leadership team meeting.
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Improve Your Next Leadership Retreat! Ron Jasniowski specializes in training managers and supervisors at in-house training workshops and at leadership retreats around the country about character-based leadership skills. This helps managers develop the untapped potential in employees. Learn more from the services page or con.tact us for more information and a quote.
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